Return Policy

At Think Innovativee, customer satisfaction is our top priority. We aim to provide transparent, reliable, and high-quality accounting and related services. Please read our refund policy carefully before making a purchase.

1. Payment Terms We charge our clients only after the delivery of the service. Once the service has been completed and delivered as per the agreed scope, the payment is processed.

2. Eligibility for Refund We offer refunds in cases where:

The service provided did not match the agreed scope of work.

There was a clear error or issue in the service delivery caused by our team.

The client raises a valid concern within the refund window.

To be eligible for a refund, a request must be submitted to our team within 15 calendar days of the service delivery date.

3. How to Request a Refund To initiate a refund request, please email us at billing@thinkinnovativee.com with the following details:

Full name and contact information

Date of service delivery

A brief explanation of the issue

Any supporting documentation, if applicable

Our team will review the request and respond within 5–7 business days.

4. Non-Refundable Scenarios Refunds will not be issued in the following cases:

Requests made after 15 days of service delivery.

Change of mind or personal preferences after service delivery.

Services delivered in full and without reported issues.

5. Refund Process If your refund is approved, it will be processed to your original payment method. Depending on your bank or payment provider, it may take 5–10 business days for the refund to reflect in your account.